Waitrose now selling exclusively online in China

29 Apr 2016 12:45 PM | Anonymous

Chinese customers will now be able to enjoy Waitrose products following the a deal with Alibaba which allows it to export goods to China.

It will be the first time Waitrose has exported to a country via a website platform only and will give the world’s fastest growing ecommerce market access to its products and ranges. Waitrose predicts China could become its biggest international business in the next three to five years.

Waitrose products will be sold exclusively through the Royal Mail Store on Tmall Global, the online marketplace operated by Alibaba Group. Tmall is China’s largest third party online platform for brands and retailers to connect with hundreds of millions of Chinese consumers. Waitrose arranged the deal through Avenue51, which runs Royal Mail’s store on Tmall Global. 

The Royal Mail Store specialises in championing British companies and Waitrose will be one of its highest profile brands to date. There will be a dedicated Waitrose page within the Royal Mail’s online store with information about the brand for its new customers in China alongside the product listings.

An initial 30 products will be available from the Waitrose offer, including biscuits, tea, coffee, cereals and nuts as well as beauty, baby and organic ranges with more lines set to be added shortly after the launch. 

“The potential for Waitrose in China is huge and although it’s a relatively modest start it’s our ambition to see it become our biggest international business in the next three to five years," said Waitrose Commercial Director Mark Williamson. "We are proud that Waitrose is recognised around the world for quality and excited to be reaching new markets.”

“Chinese consumers seek out high quality British brands and Alibaba is happy to provide the platform for Waitrose to introduce its products to China’s homes and kitchens," added Amee Chande, MD, UK/Ireland & Nordics. "Alibaba Waitrose joins a number of leading British brands already available through the Royal Mail Store on Tmall Global and we hope that many others will follow given the potential that China offers to their business and the demand that exists for British products.”