What personal data we collect and how we use it
What we need
FDEA is the ‘controller’ of the personal data you provide to us. We collect basic business personal data about you; your name, company name, company address, company telephone number, company email address, export activities and product range, if you enter a contract with us, express an interest in our services or become a member of the FDEA. We will also collect data on what parts of our service interest you.
Why we need it
We collect your personal data in connection with membership, specific activities, such as FDEA member directory listings (online, printed and app version), event updates, newsletter requests, registration for exhibitions and events, or information you provide at public events.
The information is needed to fulfil your request or to enable us to keep you up to date with information we consider to be of legitimate interest,eg industry news, industry events, FDEA membership, letting you know about DIT activity or sharing buyer requests.
How we obtain your detailsWe collect your personal information in a number of ways:
Sometimes, we will process your personal data to provide you with information about our work or our activities that you have requested or are expecting.
On other occasions, we may process personal data when we need to do this to fulfil a contract (for example, your entry in the FDEA Buyer’s Guide/Directory of members, or if you have signed up for an event).
We also process your data when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on industry news, industry opportunities, upcoming events and exhibitions which are relevant to your business. Please see the section on 'Legitimate Interest' for more information.
Sharing your information
We only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:
If you have agreed that we may do so.
If we run an event in partnership with other named organisations your details may need to be shared. We will be very clear what will happen to your data when you register.
We will never sell or rent your personal information to other organisations.
Retaining your information
We will continue to hold client’s details (those who have entered a contract with us) unless instructed to delete your record. All other contacts will remain on our database for 8 years from the date of this policy (April 2018) after which we will email you to check you would like to continue hearing from us.
Website Collected information
You can stop receiving our emails at any time:
Click the unsubscribe link at the bottom of any marketing email or contact firstname.lastname@example.org and ask to be removed from our database.
Our Legitimate interests
Broadly speaking Legitimate Interests means that we can process your personal information if:
The following are some examples of when and why we would use our legitimate interests as an approach to market food and drink export related opportunities.
The only personal data that we hold on any individual is their employer name and address; telephone number; email address and information relating to their dealings with us as a representative of their employer.
This information is held for use in business to business marketing and relaying relevant industry information.
It is our interest with the company and not the individual employed by the company that dictates our need to open communication.
We will send email marketing which details opportunities, including events and exhibitions we have coming up, as we have identified that your company may have interest in receiving these mailings.
We will make sure our marketing is relevant for you.
We will only contact you for business purposes
Your interests and rights
When we process your personal information for our legitimate interests, we will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent).
New data protection law, starting in May 2018, gives everyone a number of very important rights. These are:
If you would like to know more about your rights under the data protection law see the Information Commissioners Office website.
This document was last updated: April 2018